Functional Product Manager - Retail/E-commerce

Concord USA•Dallas, TX

36d•Hybrid

About The Position

Concord is seeking a Functional Product Owner / Business Analyst to support a retail e-commerce client's ongoing storefront modernization and platform migration efforts. This is a business-facing role, not a deeply technical one, where you will translate requirements, technical discussions, and migration decisions into clear, actionable user stories. The ideal candidate thrives on executing within a defined scope and translating direction into requirements.

Requirements

7+ years in product management, with at least 4 years in e-commerce and/or omnichannel retail.
Salesforce Commerce Cloud (SFCC) experience strongly preferred (hands-on architecture experience not required — general landscape familiarity is acceptable). Experience with other major commerce platforms is a plus.
Understanding of APIs, integrations, and retail system architectures (OMS, ERP, CRM).
Proficiency with data-driven decision-making.
Experience writing user stories and requirements in Jira.
Demonstrated ability to translate technical discussions into clear business requirements, without needing to write code or design technical solutions.
Exposure to a migration involving Salesforce SFRA and composable/headless commerce architecture.
Familiarity with using AI tools to accelerate documentation, story-writing, or design work.
Strong background in Agile/Scrum product development.
Excellent stakeholder management, collaboration, and presentation skills.
Experience in beauty, cosmetics, personal care, health & wellness, or related retail sectors is a plus.
Bachelor’s degree in Business, Marketing, Computer Science, or related field.
Must be authorized to work legally in the US without sponsorship, now or in the future.

Nice To Haves

Hands-on architecture experience with Salesforce Commerce Cloud not required, general landscape familiarity is acceptable.
Experience with other major commerce platforms is a plus.
Experience in beauty, cosmetics, personal care, health & wellness, or related retail sectors is a plus.

Responsibilities

Define and own the product vision & roadmap for web, mobile, and omnichannel retail experiences aligned to business objectives.
Translate business strategy into functional e-commerce solutions, ensuring alignment with platform capabilities and best practices.
Translate business and technical conversations into clear, well-documented Jira user stories and requirements for the development team.
Support an active storefront/platform migration effort by capturing business functionality, workflow, and process requirements tied to the migration.
Participate in calls with technical stakeholders and convert relevant technical detail into business-readable requirements — you won't be expected to design solutions, only to understand and document impact.
Partner with a separate project/delivery manager who owns sprint and scrum management.
Use AI tools to help speed up story-writing, design documentation, and general documentation output.
Execute against direction from business stakeholders rather than setting or challenging technical strategy.

Benefits

Health, Dental, and Vision Insurance
Employer Contributions to Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA) for healthcare and dependent care expenses
$200 Lifestyle Spending Account (LSA)
Short- and long-term Disability Insurance (fully paid by the employer)
Life and AD&D Insurance (employer-provided, with options for additional voluntary coverage)
Employee Assistance Program (EAP)
Career Growth Opportunities
Team Engagement Activities
Paid Time Off and Holidays (for W2 Salary employees)