Functional Business Analyst

CapTech Consulting•Richmond, VA

8h•$90,000 - $110,000•Hybrid

About The Position

A Business Analyst (BA) bridges the gap between business needs and technical solutions by gathering and analyzing requirements, facilitating communication between stakeholders and the development team, and designing practical solutions. They support project management by defining scope, timelines, and deliverables, and ensure quality through testing and validation. Their role enhances operational efficiency, reduces costs, improves decision-making, boosts customer satisfaction, and fosters innovation and growth, ultimately contributing to the organization’s success.

Requirements

Good written and verbal communications
Good research and analysis skills
Good problem identification and problem-solving skills
Ability to work independently as well as in teams
Self-motivated
Time management
Customer relationship management
Experience in planning and applying information technology to one or more business functions.
B.S. or B.A. degree or equivalent experience
Has a minimum of 5 years working as a business analyst or similar type position
Analytical Thinking: The ability to analyze complex business problems and develop effective solutions.
Communication Skills: Strong verbal and written communication skills to effectively convey requirements and solutions to stakeholders and technical teams.
Technical Proficiency: A solid understanding of relevant technologies, software development processes, and tools.
Problem-Solving: Resourcefulness and creativity in finding solutions to business challenges.
Attention to Detail: Meticulous attention to detail to ensure accuracy in requirements and documentation.
Project Management: Skills in managing projects, including defining scope, timelines, and deliverables.
Stakeholder Management: Ability to engage and manage relationships with various stakeholders to gather requirements and provide updates.
Adaptability: Flexibility to adapt to changing business needs and project requirements.

Nice To Haves

Knowledge of Rollins applications desired but not required

Responsibilities

Requirement Gathering: Collaborating with stakeholders to understand and document their needs and translating these into detailed technical requirements.
Communication Facilitation: Acting as a bridge between the business side and the development team to ensure clear and effective communication.
Solution Design: Assisting in designing solutions that meet business needs while considering technical feasibility and cost-effectiveness.
Project Management Support: Helping to define project scope, timelines, and deliverables, and assisting in project planning and management.
Quality Assurance: Participating in testing and validation processes to ensure the developed applications meet the specified requirements and are free of defects.
Documentation: Creating and maintaining comprehensive documentation for all processes, requirements, and changes.
Stakeholder Engagement: Regularly interacting with stakeholders to gather feedback and ensure their needs are being met throughout the project lifecycle.
Training and Support: Providing training and support to end-users and other stakeholders to ensure they can effectively use the developed applications.

Benefits

Generous PTO
Health coverage
Disability insurance
Paid family leave
Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness