Functional Analyst

Vancouver Coastal Health • Vancouver, BC

2h

About The Position

Come work as a Functional Analyst with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is currently looking for a business analyst to support our automation journey. The role requires strong skills in collaborating with project partners and mapping workflows to see where technology can improve processes. You will lead discovery meetings, document business requirements, coordinate user acceptance testing (UAT), and help to sustain and troubleshoot deployed automations. Apply today to join our team!

Requirements

• Bachelor’s Degree in a related discipline supplemented by related Information Systems courses, plus a minimum of five (5) years’ recent related experience within a large organization with an emphasis on business systems and reporting an equivalent combination of education, training and experience.
• Extensive experience with complex Business systems, project planning and control are essential.
• Expertly applies knowledge of business system modules relating to the designated business area (Employee Engagement/HR, Scheduling & Timekeeping, Finance, Supply Chain, Payroll, Accounts Payable and Revenue Services, etc) and maintains an understanding of interdependencies with other modules.
• Uses an understanding of business functions and processes in order to enhance business processes and create efficiencies through enterprise application systems.
• Maintains a strong sense of ownership and a results-oriented attitude to continually improve processes and systems, enhance efficiency and contribute to overall organizational success.
• Uses strong communication skills and the ability to establish and maintain strong communication channels with stakeholders.
• Applies solid technical and troubleshooting abilities in the provision of Business Systems & Integrations support.
• Exercises strong initiative, self-direction and problem solving abilities to identity gaps and opportunities for improvement.
• Keeps abreast of technological changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
• Physical ability to perform the duties of the position.

Responsibilities

• Leverage business and technical knowledge to ensure that assigned business systems effectively support business strategies, objectives, processes and practices for an assigned business area.
• Be responsible for ensuring that functional Business Systems issues are resolved effectively and in a timely manner and continually look for opportunities to maximize usage of the system to ensure on-going business process improvement.
• Be the primary point of contact for the designated business area users (Employee Engagement/Human Resources, Scheduling & Timekeeping, Finance, Payroll, Supply Chain, Accounts Payable and Revenue Services, etc) across Vancouver Coastal Health (VCH) and Providence Health Care (PHC).
• Be the acknowledged expert in the designated Business Systems’ modules and work with stakeholder to streamline and standardize processes and implement best practices.
• Work with users to troubleshoot system problems, test system solutions, establish clear lines of communication and ensure clear visibility to critical functional issues.
• Work closely with IMIS team members to address technical issues and works with other corporate departments as well as counterparts in other business areas to mitigate risk around shared elements and critical system dependencies.
• Ensure established operating standards and policies are adhered to.
• Configure system changes affecting system processing and changes to common data elements shared across modules, write queries to pull information from the system and conduct system audits to ensure data integrity.
• Identify opportunities to further take advantage of the system and keep up to date with new and upcoming functionality.
• Provide technical leadership and direction to Analysts as required and provide advice and system recommendations to business area team members and other corporate department stakeholders.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level