Full Time Teller - New Iberia Northside Branch

Community First Bank•New Iberia, LA

2d•Onsite

About The Position

Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate. Travel within 50 miles from your assigned location may be necessary on occasion. Would be required to work a rotating Saturday schedule either in New Iberia and/or Broussard. GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT.

Requirements

Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
Mathematical skills.
Strong communication & organizational skills.
Detail oriented, high degree of accuracy.
Competence with computers, telephone, 10-key calculator and other office machinery.
Ability to work in a fast-paced environment & under pressure as needed.
The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions.
GOOD CREDIT IS A MUST
CREDIT REPORT IS REQUIRED FOR EMPLOYMENT

Responsibilities

Accept retail and/or commercial deposits, loan payments, credit card payments, process checking and savings account withdrawals.
Cash Checks
Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.
Balance cash drawer in accordance with Bank procedures and regulations.
Process credit card cash advances.
Assist in ordering, receiving, verifying, and distributing cash.
Answer customer inquiries and refer customers to the proper personnel for issues that cannot be resolved at the teller line.
Provide additional products including Official Checks, Money Orders and redemption of savings bonds
May be responsible for bank opening and/or closing.
Maintains the highest level of confidentiality with all information obtained.
Promotes the bank’s products and services.
Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
Meet expectations for attendance & punctuality.
Contribute to the fulfillment of department and company objectives and goals.
Comply with all department and company policies, procedures and regulations.
Other duties as assigned.