Full Time Teller - New Hampton

Bank IowaNew Hampton, IA
Onsite

About The Position

As a Teller at Bank Iowa, you will be responsible for providing an exceptional client experience, both in person and on the phone in our New Hampton location. You will be responsible for processing both business and individual banking transactions while managing a cash drawer, which includes balancing cash accurately and efficiently. Tellers also maintain and develop a working knowledge of basic bank products and services; and support the sales and service efforts of the teller team by identifying and referring sales opportunities to the appropriate bank team member. This role offers an exciting opportunity for candidates with prior teller, banking, or some retail sales experience who are interested in beginning a career in banking at Bank Iowa. Provides an exceptional client experience while supporting client banking needs, such as deposits, withdrawals, payments and other typical teller transactions. Answers client questions and inquiries and provides account information both in person and on the phone. Develops relationships with clients and contributes to improving their financial wellness while supporting and furthering their relationship at the bank.

Requirements

  • High School Diploma/G.E.D.
  • 6 months to 1 year cash handling and/or client experience, in professional office environment preferred.
  • Ability to exhibit professionalism with internal and external clients.
  • Some banking experience
  • Strong customer service focus
  • Ability to listen to customer needs and suggest solutions for those needs
  • Excellent oral and written communication skills
  • Ability to learn and utilize multiple computer applications

Responsibilities

  • Processing both business and individual banking transactions
  • Managing a cash drawer, which includes balancing cash accurately and efficiently
  • Maintaining and developing a working knowledge of basic bank products and services
  • Identifying and referring sales opportunities to the appropriate bank team member
  • Providing an exceptional client experience while supporting client banking needs, such as deposits, withdrawals, payments and other typical teller transactions
  • Answering client questions and inquiries and providing account information both in person and on the phone
  • Developing relationships with clients and contributing to improving their financial wellness while supporting and furthering their relationship at the bank

Benefits

  • Bonus opportunity
  • 401k match
  • Discretionary profit sharing
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Wellness program
  • Generous PTO bank
  • 11 paid observed holidays
  • 100% paid parental leave
  • Opportunity for sabbatical leave
  • Generous bereavement
  • Employee assistance program
  • Tuition reimbursement program
  • Paid volunteer time off (VTO)
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