Full Time Teller

First Financial Credit UnionRedlands, CA
$17 - $24Onsite

About The Position

If you are energetic, love to work with members/customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial. When you join First Financial Credit Union as a Full Time Teller in our Redlands branch, you are joining a team of dedicated, self-motivated individuals who enjoy helping others and working in a collaborative and progressive environment. We don't shy away from our success and work hard each day to make great things happen for our members/customers, our teams, and ourselves. As a Teller, you will be able to interact with members/customers by processing transactions, ordering Visa/ATM cards and introducing members to the many ways that First Financial Credit Union can help them meet their financial goals.

Requirements

  • Effective verbal and written communication skills
  • Ability to work independently and in a team environment.
  • Ability to exercise good judgment to make sound decisions and take initiative.
  • Ability to navigate multiple screens, PC applications, and adaptable to new technology.
  • Ability to multitask and strong organizational skills.
  • Basic knowledge of Microsoft Office: Word, Excel, and Outlook calendar/email
  • High School Diploma or equivalent
  • Minimum 6 months of cash-handling experience
  • Minimum 6 months of sales or retail experience
  • Ability to work a schedule that includes weekends.

Responsibilities

  • Receive and process routine member transactions including but not limited to checking cashing, deposits, withdrawals, payments, wires, and transfers.
  • Inform members about bank products and services, following all credit union financial and security regulations and procedures.
  • Maintain and abide by assigned transaction & cash drawer limits.
  • Daily balancing of drawer and other branch negotiables
  • Understand and comply with federal and other regulations relating to financial products & services.
  • Analyze, research, and answer member inquiries regarding their shares or loans.
  • Identify member opportunities to increase product/service penetration during daily interactions and refer the member to the appropriate representative.
  • Referral follow up and Daily/Monthly reporting of all referrals.
  • Participate in sales programs, contests, meetings and teleconsulting activities.
  • General knowledge of FFCU products & services obtained via training and coaching.
  • Knowledge and compliance of FFCU policies & procedures
  • May assist in branch opening, closing, and balancing as needed.
  • Consistently build rapport with members to recommend the best product/service based on their needs.
  • Performs all duties in compliance with laws, regulations, Credit Union policies and procedures.
  • Other duties as assigned.

Benefits

  • Medical, Dental and Vision
  • Vacation time for Union employees
  • Additional Vacation Service award for every 5 years of service
  • 401(k) with 3% Safe Harbor Employer Contributions
  • Incentives and Recognition based on performance
  • Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
  • Employee appreciation and recognition events
  • Opportunity to win trips
  • Opportunities for gain sharing
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