About The Position

We're hiring a full stack engineer to build data-powered web applications on top of our CX and marketing data stack. The role sits at the intersection of data engineering, application development, and analytics. The engineer will own features end to end, from piping raw event data into the warehouse to shipping polished, AI-driven user-facing products. The role involves building and shipping full stack applications in React and Next.js deployed on Vercel, backed by Snowflake and supporting data infrastructure. Work may include architecting customer-facing dashboards, writing complex SQL across CX and marketing data streams, building ETL pipelines that load clean data into Snowflake, creating reverse ETL flows to push modeled data into operational systems, and integrating LLM capabilities into product experiences so non-technical teammates can ask questions about data conversationally. Dashboard work in Omni includes building dashboards and web experiences that embed or extend them.

Requirements

  • Strong full stack experience with React, Next.js, and SQL, with the ability to work across frontend components, API routes, and warehouse queries.
  • Comfort deploying and operating applications on Vercel.
  • Hands-on experience with Snowflake or a comparable cloud warehouse, including schema design, performance tuning, and non-trivial analytical SQL.
  • Experience building ETL pipelines to ingest data from SaaS sources, event streams, and APIs into a warehouse.
  • Experience with reverse ETL patterns to sync warehouse data to marketing, CX, or operational tools.
  • Ability to design and build dashboards and data visualizations.
  • A track record of shipping production web applications, not just prototypes.

Nice To Haves

  • Experience integrating LLMs or agentic AI into production applications, including OpenAI or Anthropic APIs, RAG, tool use, embeddings, or vector search.
  • Prior work on AI-powered internal tools, conversational analytics, or natural language-to-SQL interfaces.
  • Familiarity with modern data stack tooling such as dbt and Fivetran.
  • Experience working with CX platforms such as Kustomer, Five9, and Salesforce.
  • Experience working with marketing platforms such as Klaviyo.
  • Experience with Omni or dashboarding tools such as Looker, Hex, or Mode.

Responsibilities

  • Build and ship full stack applications using React and Next.js, deployed on Vercel and backed by Snowflake and supporting data infrastructure.
  • Own features end to end, from ingesting raw event data into the warehouse to delivering user-facing products.
  • Architect customer-facing dashboards.
  • Write complex SQL across CX and marketing data streams.
  • Build ETL pipelines that land clean data in Snowflake.
  • Build reverse ETL flows that push modeled data into operational systems.
  • Integrate LLM capabilities into product experiences to enable conversational access to data for non-technical teammates.
  • Build dashboards in Omni and web experiences that embed or extend them.
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