Fulfillment Team Member (Long Island City, NY)

Magnolia Operating•Long Island City, NY

1d•Onsite

About The Position

Magnolia Bakery’s Fulfillment Team Member is responsible for packaging and fulfilling online nationwide-shipping and wholesale orders according to company specifications, as well as supporting local store needs. The role requires efficiently packing baked goods while upholding Magnolia Bakery’s values, brand integrity, product quality, and customer-service standards. The position includes checking shipment contents against records, packing and labeling orders, maintaining packing equipment, setting up and maintaining the production facility, organizing freezers for inventory, and monitoring product storage dates using FIFO practices. The team member works with production leadership to resolve issues involving damaged, short, or nonconforming products. They follow food-safety and sanitation procedures, maintain a clean and safe workplace, and report food-safety, quality, maintenance, or equipment concerns. This is a fast-paced production and/or retail environment. The role may involve guest and team-member interaction and work in refrigerated, freezer, and hot production areas. Work may include mornings, evenings, weekends, holidays, and overtime as business needs dictate. The hourly pay range is $18.50–$19.00, with placement based on relevant experience, skills, qualifications, internal equity, and business needs.

Requirements

Available to work up to 40 hours a week, with flexibility to work evenings, weekends, and holidays if needed.
Dependable.
Clean and professional appearance.
Excellent interpersonal skills.
Able to follow policies and procedures in Magnolia Bakery manuals.
Able to take direction, work efficiently and quickly, and understand and operate within the boundaries of the role.

Responsibilities

Pack baked goods, merchandise, supplies, and other items for nationwide shipping orders according to company specifications.
Compare shipment contents with manifests, invoices, orders, or other records to verify accuracy.
Pack, seal, label, and affix postage to packages.
Maintain equipment such as labeling, shrink-wrap, and tape machines.
Set up the production facility, including cleaning, organizing, storing documents, and general upkeep.
Organize freezers to support end-of-week inventory counting.
Monitor product dates and maintain proper storage using FIFO (first in, first out) practices.
Work with the production manager and head of production to address damages, shortages, and products that do not meet company standards.
Follow food-safety, sanitation, and company operating procedures.
Maintain product quality and consistency standards and report food-safety, quality, maintenance, or equipment concerns to leadership.
Maintain a clean, organized, and safe work environment.
Contribute to a safe, productive, guest-focused environment and a positive guest and team-member experience.