Fulfillment Team Member (Long Island City, NY)

Magnolia Operating LLC•New York, NY

1d•$19 - $19•Onsite

About The Position

The Fulfillment Team Member packages and fulfills online nationwide shipping and wholesale orders according to company specifications. The role also supports efficient packaging of baked goods for wholesale and local store needs, while upholding Magnolia Bakery’s values, brand integrity, product quality, and customer service standards. The position includes checking shipments against manifests, invoices, or orders; packing, sealing, labeling, and applying postage; maintaining packaging equipment; setting up and maintaining the production facility; organizing freezers for inventory counts; and monitoring product dates using FIFO storage practices. The team member works with production leadership to resolve damages, shortages, and products that do not meet company standards. The role requires compliance with food safety, sanitation, quality, and operating procedures, as well as maintaining a clean, organized, and safe work area. Success is evaluated through quality and productivity, reliability, teamwork, adherence to company standards, and contribution to a positive guest and team-member experience. The position is in a fast-paced production environment and involves physical activity, use of equipment, and work in refrigerated, freezer, and hot production areas.

Requirements

Excellent interpersonal skills.
Follow policies and procedures outlined in Magnolia Bakery manuals.
Take direction well and work efficiently and quickly.
Understand the expectations and boundaries of the role.
Available to work up to 40 hours per week, with flexibility for evenings, weekends, and holidays if needed.
Dependable.
Maintain a clean and professional appearance.
Stand and walk for extended periods; frequently use hands and fingers to handle equipment, tools, or food products; and reach, bend, stoop, kneel, crouch, and twist.
Lift and carry up to 25 pounds regularly and occasionally lift up to 50 pounds.
Push or pull carts, racks, and equipment.
Perform repetitive motions throughout the workday.
Work in refrigerated, freezer, and hot production environments, with exposure to kitchen equipment, ovens, mixers, and cleaning chemicals.
May be required to work mornings, evenings, weekends, holidays, and overtime as business needs dictate.

Responsibilities

Pack baked goods, merchandise, supplies, and other items according to company specifications for nationwide shipping orders.
Compare shipment contents with manifests, invoices, orders, or other records to verify accuracy.
Pack, seal, label, and affix postage to shipping packages.
Maintain equipment such as labeling, shrink-wrap, and tape machines.
Set up the production facility, including cleaning, organizing, storing documents, and general upkeep.
Organize freezers to support end-of-week inventory counting.
Monitor product dates and use FIFO (first in, first out) storage systems.
Work with the direct production manager and head of production to address damages, shortages, and products that do not meet company standards.
Follow food safety and sanitation standards and company operating procedures.
Ensure product quality and consistency standards are met.
Report food safety, quality, maintenance, or equipment concerns to leadership.
Maintain a clean, organized, and safe work environment.
Perform other related duties as needed to meet ongoing business needs.