Fulfillment Team Lead

Nuvia Contract Manufacturing•Draper, UT

22h•$19 - $21•Onsite

About The Position

The Fulfillment Team Lead is responsible for overseeing daily fulfillment operations, ensuring productivity, quality, and compliance with company standards. This role serves as a hands-on leader on the floor, responsible for guiding team members, maintaining operational efficiency, and setting the standard for performance, accountability, and professionalism. The Team Lead plays a critical role in supporting Nuvia’s operational excellence by ensuring that all fulfillment activities are executed accurately, efficiently, and in alignment with company expectations.

Requirements

Strong leadership and team management skills
Ability to hold team members accountable while maintaining a positive work environment
Excellent communication and organizational skills
Ability to prioritize tasks and manage time effectively
High School Diploma or Equivalent
1–3 years of relevant experience in fulfillment, warehouse, or operations
Basic proficiency in Microsoft Office (Excel, Word) and Outlook

Nice To Haves

Previous experience in warehouses, fulfillment, or production environments
Customer Service experience
Prior leadership or supervisory experience
Experience with inventory or warehouse systems is a plus

Responsibilities

Actively supervising team members throughout the shift, ensuring engagement and performance
Provide real-time coaching, direction, and feedback to team members
Address performance concerns promptly and escalate issues when necessary
Promote a positive, productive, and team-oriented work environment
Lead by example in attendance, productivity, and professionalism
Willingness to support all operations when needed ensuring success of the company as a whole.
Monitor daily workflow to ensure production goals and deadlines are met
Ensure all fulfillment activities follow standard operating procedures (SOPs)
Verify that all products meet quality standards before shipment
Coordinate with Material Handlers to maintain proper inventory flow and availability of supplies
Conduct routine checks on finished goods to ensure accuracy and quality
Ensure adherence to safety policies and report hazards immediately
Maintain compliance with all company procedures and operational standards
Ensure all inventory movements are accurately recorded in the system
Partner with inventory and operations teams to resolve discrepancies
Support cycle counts and inventory audits as needed
Serve as the primary point of contact between the fulfillment team and management
Communicate daily priorities, updates, and issues clearly to team members
Collaborate with other departments (Inventory, Shipping/Receiving, Quality) to ensure smooth operations
Monitor and document team productivity and performance
Provide updates to management on team output, challenges, and improvement opportunities
Support continuous improvement initiatives
Operate forklifts, pallet jacks, and other equipment safely and in compliance with company policies
Assist with loading and unloading deliveries as needed
Maintain a clean, organized, and safe work environment