Fulfillment Specialist

Aston Carter•Hoffman Estates, IL

5d•$17 - $17•Onsite

About The Position

This is a Permanent position based out of Hoffman Estates, IL. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements

HS Diploma or GED Completed minimum
Organizational & multitasking skills
Reliability
Ability to follow instructions
Quick learner
Ability to work with speed
Ability to work flexible hours based on volume and demand. Also, must be flexible to work in fulfillment, creating kits & on the lab side if needed.
Comfortable with working in a fast-paced environment and meeting daily goals.

Responsibilities

Responsible for performing daily tasks such as labeling, assembling kits by hand, recording, maintaining records, copying, printing, and other similar duties utilizing appropriate computer programs. This job will mostly consist of labeling kits with patient information and ensuring the kit is correct before shipping out to the customer.
Fulfilling mail orders and keeping up with productivity standards
Pull the right product for the right customer in the box with the correct label
Maintain confidentiality and HIPAA laws- will see addresses and phone numbers
Manage, coordinate and fulfill customer orders (from Medicare & Medicaid services)
Become a key resource to sales as the Subject Matter Expert on order fulfillment processing
Partner with other functions to resolve/escalate any issues preventing on-time order fulfillment.
Track all orders via delivery software
Prepare outgoing mail for delivery by mail carriers
Use scanning equipment to gather information about a package
Create shipping labels for outgoing packages.