Fulfillment/Procurement Specialist
About The Position
Mobile Solutions is a growing company that helps organizations simplify and optimize their mobile device operations. We provide a cloud-based platform and managed services that support the full mobile lifecycle—from device provisioning and expense management to invoice reconciliation, analytics, and multi-carrier support—giving customers greater visibility, control, and measurable cost savings. Focused on innovation, reliability, and strong customer partnerships, Mobile Solutions delivers scalable solutions and dependable support to organizations nationwide. We’re looking for a Fulfillment / Procurement Specialist to support the end-to-end delivery of devices and technology assets for our customers. This role sits at the intersection of customer requests, vendor ordering, and logistics tracking, ensuring that every order is placed accurately and delivered on time. A Fulfillment Specialist needs to be able to zero-in on the tasks at hand and have a strong understanding of Service Level Agreements (SLAs). This team works cross collaboratively with our implementation, delivery and client support teams. Mobile Solutions is looking for outgoing, detail-oriented individuals who excel in a fun, fast-paced environment.
Requirements
- High school diploma or equivalent required
- 2-years minimum of experience in a high-volume order processing and data entry
- Ability to capture and document processes clearly
- Good time management and prioritization skills
- Strong organizational skills and attention to detail
- Ability to analyze data, own reporting and spot errors
- Problem Solver – ability to identify and resolve issues with speed
- Prime data entry and typing skills
- Exceptional Interpersonal and communication skills
- Excellent PC skills, proficient in Microsoft Office tools
- Proficient critical thinking skills
- Ability to multitask between multiple screens and systems
- Positive attitude and excited to embrace the company culture
- Passionate about providing 5-star customer service
Nice To Haves
- Cellular carrier and mobility experience preferred but not required
Responsibilities
- Manage dashboards across multiple platforms to efficiently deliver on corporate end-user’s requests
- Stay up to date with current mobility technologies and processes
- Follow a set process for processing customer orders within contracted SLAs
- Utilize internal software systems to accurately document all support activity
- Work closely and cross collaboratively with Mobile Solutions' internal Operations department
Benefits
- Comprehensive health, dental and vision benefits package
- Paid time off
- 401K with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
