Fulfillment Process Specialist (Pharmacy)

Blink Health•Chesterfield, MO
•Onsite

About The Position

Blink Health is seeking a Fulfillment Process Specialist to support pharmacy fulfillment operations at its onsite facility in Chesterfield, Missouri. The role supports daily department management, monitors workflow and performance, and helps improve quality and operational results. The specialist serves as a subject matter expert across fulfillment roles, coaches associates and technicians, helps maintain and update standard operating procedures, and performs production duties when needed. The position is full-time, onsite, with one of two scheduled shifts: Sunday–Wednesday or Wednesday–Saturday, 7:00 a.m.–5:00 p.m. Flexibility to work weekends or extended hours may be required to meet operational demands.

Requirements

  • Active pharmacy technician license or registration in good standing, or ability to obtain it.
  • At least one year of experience as a pharmacy technician.
  • Strong knowledge of pharmacy processes, protocols, and compliance requirements.
  • Technical aptitude and comfort learning new systems and software.
  • Excellent interpersonal skills and ability to coach, train, and support team members.
  • Demonstrated problem-solving and analytical skills.
  • A track record of strong performance and a drive to raise the bar.
  • Ability to work independently and as part of a team.
  • Excellent organizational and time-management skills, including the ability to manage multiple tasks and shifting priorities.
  • Ability to lift, carry, and move materials weighing up to 50 pounds and operate basic warehouse equipment.
  • Flexibility to work shifts, weekends, or extended hours as needed to meet operational demands.

Nice To Haves

  • Experience as a pharmacy technician in a high-volume fulfillment, mail-order, or central fill environment.

Responsibilities

  • Support daily department management, including allocating labor, leading meetings, monitoring workflow volumes, and assigning job duties.
  • Track, report, and provide feedback on technician and associate performance to support successful area performance.
  • Identify trends and opportunities to improve quality and fulfillment performance, and collaborate with leadership and relevant stakeholders on improvements.
  • Coach associates and technicians on best practices and address knowledge gaps and development opportunities.
  • Serve as a subject matter expert for fulfillment roles and act as a catalyst for change.
  • Review and assist with updating standard operating procedures as needed.
  • Help keep the work area clean and organized.
  • Fill in for production duties as needed.
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