Fulfillment Process Specialist (Pharmacy)

Blink Health • Chesterfield, MO

21d • Onsite

About The Position

Blink Health is seeking a Fulfillment Process Specialist to support daily operations in its pharmacy fulfillment department. The role helps manage staffing and workflow, monitors performance, identifies opportunities to improve quality, and supports consistent fulfillment practices. The specialist coaches pharmacy technicians and associates, serves as a subject matter expert across fulfillment roles, assists with standard operating procedures, maintains an organized work area, and performs production work as needed. This is a full-time, on-site role in Chesterfield, Missouri, with shifts scheduled either Sunday–Wednesday or Wednesday–Saturday, 7:00 a.m.–5:00 p.m.

Requirements

• Active pharmacy technician license or registration in good standing, or ability to obtain it.
• At least 1 year of experience as a pharmacy technician.
• Strong knowledge of pharmacy processes, protocols, and compliance requirements.
• Technical aptitude and comfort learning new systems and software.
• Excellent interpersonal skills and ability to coach, train, and support team members.
• Demonstrated problem-solving and analytical skills.
• Track record of strong performance and drive to raise the bar.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills, including ability to manage multiple tasks and shifting priorities.
• Ability to lift, carry, and move materials up to 50 lbs and operate basic warehouse equipment.
• Flexibility to work shifts, weekends, or extended hours as needed to meet operational demands.

Nice To Haves

• Experience in a high-volume fulfillment, mail-order, or central fill environment.

Responsibilities

• Support daily department management by allocating labor, leading meetings, monitoring workflow volumes, and assigning job duties.
• Track, report, and provide feedback on technician and associate performance to support area performance.
• Identify trends and opportunities to improve quality and performance in fulfillment operations, and collaborate with leadership and relevant stakeholders on improvements.
• Coach associates and technicians on best practices and address knowledge gaps and development opportunities.
• Serve as a subject matter expert for all fulfillment roles and help drive change.
• Review and assist with updating standard operating procedures as needed.
• Help keep the work area clean and organized.
• Perform production duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed