Boss Fulfillment Outfitter

Bass Pro Shops•Tacoma, WA

3d•Onsite

About The Position

The BOSS (Buy Online Ship from Store) process enhances the customer shopping experience by utilizing retail store inventory to quickly locate and ship products to customers. The BOSS Fulfillment Outfitter is responsible for filling BOSS orders, which includes sorting, picking, packing, and loading merchandise for shipment to direct customers and retail stores. This role ensures merchandise is handled with care to maintain its quality and appearance for customers.

Requirements

High school diploma
0-2 years of experience
Follow through on order processing up to and including properly closing orders in BOSS system
Ability to establish and maintain effective working relationships with Management, co-workers and customers
Ability to read label descriptions and stock merchandise by UPC codes
Able to lift up to 50 pounds
Able to stand for extended periods
Able to operate receiving equipment
Constantly stand and/or walk during shift
Constantly repeat motions that may include the wrists, hands and/or fingers
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally communicate with others to exchange information
Occasionally operate machinery and/or power tools
Occasionally work in tight and confined spaces
Occasionally work in low or high temperatures
Occasionally work in outdoor elements such as precipitation and wind.
Occasionally work in noisy environments
Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Responsibilities

Performs multiple functions within the back room of the retail store such as receiving merchandise, inspecting merchandise, filling orders, sorting and packing merchandise in appropriate box size for shipment to customers as needed.
Sorts merchandise into order groupings and/or pack merchandise using proper containers, cartons, or packaging for shipment.
Applies designated labels and visually inspects product for quality and presentation to customer.
Fills retail and/or direct customer orders by inspecting merchandise and matching merchandise to order.
Pulls merchandise from designated stock locations and place in proper containers.
Moves merchandise among warehouse locations using authorized material handling equipment (i.e. stock pickers, lift trucks, etc.) or manually load and/or unload trailers.
Maintains housekeeping and cleanliness and follows procedures for a safe work environment.
Attends all mandatory training and in-services including by not limited to: new employee orientation, safety, or job skills training.
Assists customers in finding merchandise and making buying decisions when working on the Sales floor during store open hours.
Communicates any issues or needs affecting execution of basic job function such as; Short Pick issues, out of stocks, on hand counts and supplies.
Performs tasks and duties under general supervision, using established procedures and innovation.
Chooses from limited alternatives to resolve problems.
Often makes recommendations to work procedures, policies, and practices.