Fulfillment Operations Specialist

Farmer's Business Network • Saskatoon, SK

4d • Onsite

About The Position

This role is accountable for driving the expansion of our logistics capabilities, both in our systems and processes. The ideal candidate is comfortable learning best practices, identifying gaps in the current state, developing an execution plan, and driving the change management and implementation of new technology or processes. This individual will also physically support the Primary Fulfillment Center and remotely support Logistics Centers within their region. The primary function of this position will be to coordinate work flows starting at inbound, progressing throughout the warehouse, and finishing in Outbound.

Requirements

• 4 year degree in Operations Management, Logistics, Industrial Engineering, Business Administration, or 4+ years of experience in a similar role and function within a Warehouse setting
• Minimum of 4 years of experience in project management, product management or hands-on strategic roles involving technology in operations
• Strong data analysis and coding skills including experience in SQL, Redshift, and/or Python or strong experience in data organizing platforms such as Excel & Google Sheets
• Data minded individual with an ability to create clean visualization of data analytics through strong experience in Tableau, Data Studios or other user facing platforms
• Proficiency in using WMS/TMS/ERP systems is mandatory.
• Advanced problem-solving, time management, and organizational skills are critical.
• Familiarity with transportation modes, including LTL, truckload, and intermodal, is required.
• Strong interpersonal and communication skills, with a demonstrated ability to build and maintain relationships across functions and with external partners.
• Willingness to travel up to 5-10% as required, including potential international travel.

Nice To Haves

• Minimum of 2 years or more of relevant shipping/receiving/admin experience
• Lean, APICS, or Six Sigma Certified
• Inventory control experience
• Forklift experience
• Solutions oriented, high attention to detail, problem solving with a focus on technology
• Ability to work well under pressure and adapt to rapidly changing demands in a fast-paced environment, prioritizing tasks effectively to meet deadlines.

Responsibilities

• Create tools and use analytics to help bridge visibility gaps in inbound/outbound volume flows across the ship sites using SQL, Tableau, Excel, and/or Google Suite.
• Plan and confirm inbound and outbound appointments throughout the region with a strong understanding of our TMS and dock scheduling tools.
• Document and partner with external carriers and internal teams around discrepancies such as early or late arrivals to improve on time metrics.
• Support regional and site level leadership with day of plans, escalations, and project tracking.
• Support daily cycle count support through virtual setup of counts in WMS each day.
• Track, verify, communicate, and escalate gaps between the established plans and actual execution per site.
• Identify “at risk” customer orders and escalate to impacted teams to mitigate risks including Transportation, Supply Chain Execution, and Customer Experience.
• Support and create WMS functionality for intercompany transfer orders (ICTO and TOs) to position product throughout the network.
• Lead and execute the documentation of current-state and future-state business process requirements including data flows, configurations, and reporting needs.
• Define, coordinate, project manage operational improvements across each geography balancing trade offs between time to implement and the sophistication of the solution (e.g., using MVPs).
• Develop exception reporting to highlight key risk areas and provide visibility on KPIs to the organization.
• Identify opportunities to increase automation, simplify, and standardize fulfillment processes.
• Be a cross-functional team player, partnering with deployment, warehousing, customer experience, and transportation teams.
• Act as a thought leader, identifying opportunities to enhance supply chain operations through innovation and collaboration.
• Evening and weekend work, and/or additional hours as necessary during the spring agricultural peak season.

Benefits

• We participate in the E-Verify program in certain locations as required by law.
• FBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level