Fulfillment Manager

Unifi HealthcareIdaho Falls, ID
Onsite

About The Position

Mountain Medical Supply is looking for a strong Fulfillment Manager to manage both the staff and administrative functions of “pull from inventory” order processing, product delivery, inventory control, and fleet management. We are seeking a friendly and outgoing candidate with our shared values to become a member of our team. This is an office position located in Idaho Falls, ID. Typical workdays and hours are M-F from 9am to 5pm with the occasional after-hours/weekend delivery.

Requirements

  • Work experience with durable medical equipment (DME) is required.
  • Great communication skills and disposition with clients
  • Good driving record
  • Competency with computers and using Microsoft applications is necessary.
  • Strong organizational skills.
  • Ability to multi-task, prioritize duties and delegate troubleshooting issues to the appropriate team member.

Nice To Haves

  • Prior experience using Brightree Software or other ERP or WMS systems preferred.
  • Proficiency in managing staff/employees, scheduling deliveries/maintenance, and managing delivery/service vehicles.

Responsibilities

  • Manage day-to-day fulfillment staff and fulfillment operations, including daily deliveries.
  • Monitor and manage inventory stock, place stock re-orders, and process “from inventory” client medical supplies/equipment sales orders through Brightree software system.
  • Manage the delivery and set up of durable medical equipment in client homes.
  • Maintain proper documentation for deliveries and service requests.
  • Perform equipment maintenance and troubleshoot equipment malfunctions.
  • Manage product returns and the cleaning and sanitization process of returned equipment.
  • Manage the maintenance, cleaning, and operation of delivery vehicles.
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