Fulfillment Lead

The Bernard Group•Shakopee, MN

4d•Onsite

About The Position

The Bernard Group is a 100% employee-owned visual merchandising company seeking an enthusiastic Fulfillment Lead. This role involves mentoring and coaching employees in a specific area of responsibility, while also acting as a working lead who completes applicable work on job tickets and executes specific job requirements. The ideal candidate will collaborate with a talented group to deliver world-class products to customers, working with sustainable materials and supporting social change.

Requirements

High school diploma, GED, or equivalent work experience.
A minimum of 3-5 years of experience in the printing industry.
Ability to lift 50 lbs. on a regular basis.
Thorough and organized approach to work.
Close attention to details on every project.
Basic computer skills.
Self-motivated, a fast learner, and show initiative to seek out customer and corporate needs.
Ability to complete projects accurately within deadlines, while meeting Company and Customer quality standards.
Effective time management and self-management skills.
Understand and maintain the confidential nature of the company, employee and customer information.
Ability to quickly move from one project to other while dealing with a very stressful deadline.
Flexible to change.
Ability to effectively communicate, both verbally and in writing.
Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization.
Willing to admit when you make a mistake.
Fiercely loyal to both customers and team.
Trustworthy, reliable, and easy to get along with.
Enthusiastic and eager to take on new challenges.
Adaptable and willing to wear whatever hat gets the job done.

Responsibilities

Process outbound customer orders.
Work closely with manager and other shift leadership in prioritizing and directing department workflow.
Ensure assembly integrity through continuous monitoring of departmental processes.
Maintain appropriate levels of supplies to meet production requirements.
Monitor issues and receipts for work orders.
Complete and quality check each job according to ticket specifications, producing quality work.
Help the Fulfillment Manager determine headcount in the area to adjust for work volumes.
Learn existing equipment and train and learn on new equipment.
Troubleshoot production problems to ensure productivity and quality standards are met.
Perform miscellaneous projects and complete various tasks as requested by management.