Fulfillment Compliance Lead

Millennium Print Group•Durham, NC
•Onsite

About The Position

Join Millennium Print Group as a Fulfillment Compliance Lead! We're looking for an experienced Fulfillment Compliance Lead to support compliance, auditing, quality systems, and employee training initiatives within our Fulfillment organization. If you're passionate about process improvement, operational excellence, quality systems, and employee development, this is an excellent opportunity to grow your career with one of the world's leading trading card manufacturers.

Requirements

  • High School Diploma or equivalent required.
  • 4+ years of manufacturing, fulfillment, logistics, compliance, quality, or related experience.
  • Prior Lead, Team Lead, or Compliance experience preferred.
  • Experience working in an ISO 9001 environment strongly preferred.
  • Experience conducting audits or supporting quality systems is a plus.
  • Strong communication, leadership, and organizational skills.
  • Experience with audits, compliance programs, and process documentation.
  • Strong attention to detail and problem-solving abilities.
  • Proficiency with Microsoft Office applications and business systems.
  • Ability to work independently and manage multiple priorities.
  • Strong interpersonal and customer service skills.
  • Ability to analyze data and identify improvement opportunities.
  • Commitment to quality, safety, and continuous improvement.

Nice To Haves

  • Prior Lead, Team Lead, or Compliance experience preferred.
  • Experience working in an ISO 9001 environment strongly preferred.
  • Experience conducting audits or supporting quality systems is a plus.

Responsibilities

  • Conduct scheduled audits, assessments, and compliance reviews.
  • Support onboarding, training, mentoring, and development of fulfillment team members.
  • Review and maintain documentation, procedures, and training materials.
  • Monitor compliance with company policies, SOPs, and ISO requirements.
  • Assist with corrective and preventive action programs.
  • Help identify root causes and support implementation of corrective solutions.
  • Track, maintain, and distribute compliance-related documentation and records.
  • Analyze operational processes and recommend improvements.
  • Support management with reporting, recordkeeping, scheduling, and administrative activities.
  • Communicate quality and compliance information across departments.
  • Partner with leadership to promote operational excellence and process consistency.
  • Support safety, security, and quality initiatives throughout fulfillment operations.

Benefits

  • Competitive Compensation
  • Medical, Dental, and Vision Coverage
  • 401(k) with Company Match
  • Paid Time Off and Holidays
  • Career Development Opportunities
  • Employee Assistance Program
  • Wellness Programs
  • A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
  • 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
  • 401(k) Plan with up to a 6% (dollar for dollar) Employer match
  • Health Savings/Flexible Spending Account options
  • Paid time off, including 10 company-paid holidays, plus 1 floating holiday
  • Employee Assistance Program
  • Comprehensive relocation package available for qualified candidates
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