Fulfillment Lead

Millennium Print GroupMorrisville, NC
Onsite

About The Position

Join Millennium Print Group as a Fulfillment Lead! We're looking for a Fulfillment Lead to join our team. If you're passionate about warehouse operations, logistics, shipping and receiving, and team leadership, this is an opportunity to help support the fulfillment of world-class trading card products enjoyed by fans worldwide.

Requirements

  • High School Diploma or equivalent required.
  • 4+ years of experience in fulfillment, warehouse operations, logistics, distribution, shipping/receiving, or manufacturing.
  • Previous leadership or lead experience preferred.
  • Experience working in an ISO-regulated environment is a plus.
  • Strong leadership and coaching skills.
  • Excellent communication and interpersonal abilities.
  • Strong organizational and problem-solving capabilities.
  • Customer-focused mindset and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications and operational systems.
  • Basic computer and reporting skills.
  • Bilingual English/Spanish skills are a plus.
  • Basic mathematical aptitude.

Nice To Haves

  • Previous leadership or lead experience preferred.
  • Experience working in an ISO-regulated environment is a plus.
  • Bilingual English/Spanish skills are a plus.

Responsibilities

  • Lead day-to-day fulfillment, warehouse, shipping, and receiving operations.
  • Provide coaching, support, and direction to fulfillment team members.
  • Ensure incoming materials and freight are inspected for quality, accuracy, and damage.
  • Verify outbound shipments are completed accurately and delivered on time.
  • Monitor workflow and address operational issues to support productivity goals.
  • Partner with Supervisors and Managers to identify and resolve operational challenges.
  • Assist with scheduling, attendance tracking, timekeeping, and department reporting.
  • Maintain operational records, training documentation, and fulfillment reports.
  • Support employee training and onboarding efforts.
  • Promote compliance with quality, safety, security, and operational standards.
  • Maintain a clean, organized, and safe work environment.
  • Identify opportunities to improve efficiency, accuracy, and customer service performance.

Benefits

  • Competitive hourly compensation
  • Comprehensive benefits package
  • Competitive Compensation
  • Medical, Dental, and Vision Coverage
  • 401(k) with Company Match
  • Paid Time Off and Holidays
  • Career Development Opportunities
  • Employee Assistance Program
  • Wellness Programs
  • A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
  • 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
  • 401(k) Plan with up to a 6% (dollar for dollar) Employer match
  • Health Savings/Flexible Spending Account options
  • Paid time off, including 10 company-paid holidays, plus 1 floating holiday
  • Comprehensive relocation package available for qualified candidates
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