Fulfillment Lead
About The Position
Join Millennium Print Group as a Fulfillment Lead! We're looking for a Fulfillment Lead to join our team. If you're passionate about warehouse operations, logistics, shipping and receiving, and team leadership, this is an opportunity to help support the fulfillment of world-class trading card products enjoyed by fans worldwide. The Fulfillment Lead is responsible for leading daily fulfillment, shipping, receiving, and warehouse activities while ensuring products and materials are processed accurately, efficiently, and safely. This role combines hands-on operational support with leadership responsibilities and serves as a key link between fulfillment team members and management to ensure customer requirements, quality standards, and delivery commitments are met.
Requirements
- High School Diploma or equivalent required.
- 4+ years of experience in fulfillment, warehouse operations, logistics, distribution, shipping/receiving, or manufacturing.
- Strong leadership and coaching skills.
- Excellent communication and interpersonal abilities.
- Strong organizational and problem-solving capabilities.
- Customer-focused mindset and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office applications and operational systems.
- Basic computer and reporting skills.
- Basic mathematical aptitude.
Nice To Haves
- Previous leadership or lead experience preferred.
- Experience working in an ISO-regulated environment is a plus.
- Bilingual English/Spanish skills are a plus.
Responsibilities
- Lead day-to-day fulfillment, warehouse, shipping, and receiving operations.
- Provide coaching, support, and direction to fulfillment team members.
- Ensure incoming materials and freight are inspected for quality, accuracy, and damage.
- Verify outbound shipments are completed accurately and delivered on time.
- Monitor workflow and address operational issues to support productivity goals.
- Partner with Supervisors and Managers to identify and resolve operational challenges.
- Assist with scheduling, attendance tracking, timekeeping, and department reporting.
- Maintain operational records, training documentation, and fulfillment reports.
- Support employee training and onboarding efforts.
- Promote compliance with quality, safety, security, and operational standards.
- Maintain a clean, organized, and safe work environment.
- Identify opportunities to improve efficiency, accuracy, and customer service performance.
Benefits
- Competitive hourly compensation
- Comprehensive benefits package
- Medical, Dental, and Vision Coverage
- 401(k) with Company Match
- Paid Time Off and Holidays
- Career Development Opportunities
- Employee Assistance Program
- Wellness Programs
- Competitive Compensation
- 100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
- 401(k) Plan with up to a 6% (dollar for dollar) Employer match
- Health Savings/Flexible Spending Account options
- Paid time off, including 10 company-paid holidays, plus 1 floating holiday
- Comprehensive relocation package available for qualified candidates
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
