Fulfillment Lead

Kraken Kinetics•Pinehurst, NC

2d•$80,000 - $115,000•Onsite

About The Position

Kraken Kinetics designs and manufactures advanced kinetic solutions that enable modern warfighting capabilities for the United States Armed Forces and its allies. We specialize in mission-tailored warheads and firing systems for unmanned and autonomous weapon platforms, delivering production-ready solutions at speed to address urgent national security challenges. Our team brings decades of specialized Department of War experience across the full lifecycle of kinetic system development—from concept and design through testing, manufacturing, and operational deployment. Built on a foundation of work that helped lead the DoW into the era of kinetic drones, Kraken Kinetics combines commercial agility with deep technical expertise to deliver DEFINITIVE LETHALITY™ when it matters most. Kraken Kinetics is seeking a highly driven, commercially minded Fulfillment Lead to sustain and expand our ability to respond to emerging requirements. This role is designed for someone who finds innovative ways to hit targets and drive successful product delivery outcomes. Reporting to the Head of Strategic Partnerships, you will operate at the intersection of end users, industry partners, and Kraken Kinetics Operations. You will be the primary liaison and resource between Strategic Partnerships and Production ensuring emerging operational needs are met and communication is fluid between customers, production, and operations. This is a tactical role with built-in pathways to PM ownership based on performance. This role is well-suited for an ambitious candidate with strong communications instincts who wants to take ownership of Kraken Kinetics brand among our customers and partners.

Requirements

Bachelor’s degree required; advanced degree or equivalent experience preferred
Experience in a B2B environment (shipping and receiving, mission success, customer support)
Logistics mindset with customer facing skillset
Strong analytical and problem-solving skills, with ability to assess opportunities and prioritize effectively
Excellent communication and stakeholder management skills
Ability to manage multiple workstreams and execute independently
Comfort working with both technical and business teams
Demonstrated initiative and ownership in prior roles
Ability to operate in a fast-paced, evolving environment
This position requires special access to U.S. government information. You must be a U.S. citizen for consideration

Nice To Haves

Experience in autonomy, robotics, aerospace, defense, or adjacent advanced technology sectors
Proven ability to forecast demand and develop response plans
Working knowledge of export control regulations (ITAR/EAR)
Background in high-growth startups or dynamic environments
Exposure to supply chain, manufacturing, or systems integration challenges

Responsibilities

Be the voice of Kraken Kinetics strategic business interests within the Production team
Identify, evaluate, and advance delivery schedules within existing accounts
Support decision making for prioritization of competing deliveries
Coordinate cross-functional execution across product, engineering, and leadership teams to deliver on partner commitments
Monitor program and deal performance, track risks, and ensure consistent follow-through
Represent Kraken Kinetics in all delivery related communications, including the issuance of quotes, receipt of POs, and shipping details
Maintain disciplined tracking of pipeline, account activity, and partnership performance this is same as maintaining CRM