Fulfillment Center Operations Manager- Onsite OKC

APMEX•Oklahoma City, OK

75d•Onsite

About The Position

The Operations Manager is responsible for the overall processing of all products/packages outbound/inbound to APMEX customers by the Operations team. Additionally, they are responsible for the overall inventory management, fulfillment, receiving, development of team members, analytical reporting/presentation on performance, and identification and execution of continuous improvement projects. APMEX is a billion-dollar ecommerce company that is the leader in Precious Metals. Our customers love our selection and service – our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was "Voted as one of the Best Places to Work in Oklahoma!" Join the team today!

Requirements

Bachelor’s degree required
2-5 years of experience in a distribution environment with direct oversight over one or more of the following within a distribution environment (inventory management, fulfillment, receiving, transportation).
Experience leading a team with a minimum of 10 people
Experience in building analytical reporting tools to help provide insight on operational opportunities
Experience utilizing intermediate Excel functions (pivot tables & V-Lookups)
Must be proficient in Microsoft Office; specifically, Microsoft Excel

Nice To Haves

LEAN/Six Sigma project leadership experience will be preferred.

Responsibilities

Ensure all associates have the necessary equipment and knowledge to execute job functions within each department.
Verify the shipping and receiving orders meet targeted Service Level Agreements with customers and company standards.
Develop and Audit processes within the Operations Department as business continues to evolve.
Partner with Accounting department to help optimize on hand inventory and the dollar amount of that inventory.
Update and ensure all Standard Operating Procedures (SOPs) within departments are being executed.
Manage scheduling, staffing, and accountability within the Operations Department.
Utilize/Develop reporting tools within internal system to provide visibility within Operations department where improvement/resources need to be focused.
Provide analysis and recommendations on strategies for shipping, packaging, loss prevention, efficiency and overall operations functions based on individual analyses.
Provide yearly budgets for labor, freight, and supplies cost to accounting for company budget.
Identify efficiency gains in the processes within the Operations department or outside areas effecting Operations.
Develop daily/weekly tasks for each department leader to execute routinely that result in consistent execution of critical business needs.
Implement cross training initiatives to help create strategic staffing needs.
Provide performance feedback to develop operations’ associates.
Prepare and conduct reviews for new associates and annual reviews for all associates.
Review weekly electronic timecards to approve time for each associate and address variances.
Implement and maintain 5s practices within the Vaults.
Ensure the timely opening and closing of vaults working with Security to adhere to protocols.
Develop reporting to show the performance of the team in key areas including accuracy and productivity.
Complete daily audits on critical tasks and focus on continuous improvement.
Develop and implement continuous improvement strategies and be able to report on their impact financially and/or efficiency gains.