Fulfillment Center Operations Manager- Onsite OKC

APMEX•Oklahoma City, OK

7d•$80,000 - $100,000•Onsite

About The Position

This position is located in the OKC Metro area- candidate must live within a reasonable commute to OKC. Relocation assistance will not be provided for this role. The Operations Manager is responsible for the overall processing of all products/packages outbound/inbound to APMEX customers by the Operations team. Additionally, they are responsible for the overall inventory management, fulfillment, receiving, development of team members, analytical reporting/presentation on performance, and identification and execution of continuous improvement projects.

Requirements

Education: Bachelor’s degree required
Experience: 2-5 years of experience in a distribution environment with direct oversight over one or more of the following within a distribution environment (inventory management, fulfillment, receiving, transportation).
Experience leading a team with a minimum of 10 people
Experience in building analytical reporting tools to help provide insight on operational opportunities
Experience utilizing intermediate Excel functions (pivot tables & V-Lookups)
Computer Skills: Must be proficient in Microsoft Office; specifically, Microsoft Excel
Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.
Decision Making/Judgment: Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and communicates decisions to others.
Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.
Managing Performance: Applies clear/consistent performance standards, handles performance problems decisively and objectively, is direct but tactful, provides guidance and assistance to improve performance.
Results Focus: Targets and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability, sets team standards and responsibilities, provides leadership/motivation.
Work Environment/Safety: Promotes mutual respect, keeps workplace clean and safe, and supports safety programs.
Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

Nice To Haves

LEAN/Six Sigma project leadership experience will be preferred.

Responsibilities

Ensure all associates have the necessary equipment and knowledge to execute job functions within each department.
Verify the shipping and receiving orders meet targeted Service Level Agreements with customers and company standards.
Develop and Audit processes within the Operations Department as business continues to evolve.
Partner with Accounting department to help optimize on hand inventory and the dollar amount of that inventory
Update and ensure all Standard Operating Procedures (SOPs) within departments are being executed
Manage scheduling, staffing, and accountability within the Operations Department
Utilize/Develop reporting tools within internal system to provide visibility within Operations department where improvement/resources need to be focused
Provide analysis and recommendations on strategies for shipping, packaging, loss prevention, efficiency and overall operations functions based on individual analyses.
Provide yearly budgets for labor, freight, and supplies cost to accounting for company budget
Identify efficiency gains in the processes within the Operations department or outside areas effecting Operations
Develop daily/weekly tasks for each department leader to execute routinely that result in consistent execution of critical business needs
Implement cross training initiatives to help create strategic staffing needs
Provide performance feedback to develop operations’ associates
Prepare and conduct reviews for new associates and annual reviews for all associates
Review weekly electronic timecards to approve time for each associate and address variances
Implement and maintain 5s practices within the Vaults
Ensure the timely opening and closing of vaults working with Security to adhere to protocols
Develop reporting to show the performance of the team in key areas including accuracy and productivity
Complete daily audits on critical tasks and focus on continuous improvement
Develop and implement continuous improvement strategies and be able to report on their impact financially and/or efficiency gains