Fulfillment Center Manager

CHEP•Grand Prairie, TX

9d•Onsite

About The Position

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. This role is responsible for leading day-to-day warehouse operations at our Grand Prairie, TX site. The Warehouse Manager will oversee a small team and ensure safe, efficient handling of inbound and outbound pallet flow while maintaining strong inventory control and customer service standards. This is a hands-on leadership role requiring both operational execution and site ownership. We connect 300,000 supply chains for some of the world’s biggest and best-loved brands. You’ll learn new ways of working, with automation and new technology that’ll help you get the job done – and work smarter. Your safety is our number one priority. The team will welcome and respect you for who you are. In return, we want you to be hands-on, roll up your sleeves and get stuck in, take responsibility and personal accountability.

Requirements

Experience in a manufacturing, warehousing, distribution, and/or logistics environment
Previous leadership experience in a warehouse or small site operation
Prior forklift operation experience required
Strong understanding of warehouse operations including shipping, receiving, and inventory control
Proven track record of reliability, accountability, and performance (typically 2–5 years’ experience)
Comfortable working in a hands-on role with a small team
Ability to manage competing priorities and meet deadlines
Applicants need a good working knowledge of all Microsoft Office products, especially Excel
Demonstrated solid decision making
Works well unsupervised
Excellent interpersonal and communication skills
Must be willing to work Saturdays and extended hours as necessary
English language proficiency

Nice To Haves

Familiarity with OSHA and DOT regulations strongly preferred
Basic systems experience (WMS, SAP, or similar) preferred
Mechanical aptitude or exposure to warehouse equipment is a plus
Bachelor’s degree preferred or 3 – 5 years of equivalent work experience
Bi-lingual in English and Spanish is a plus

Responsibilities

Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.
Lead, coach, and develop a small team while modelling CHEP’s values and culture
Ensure a safe work environment by managing and enforcing the CHEP Safety Program
Oversee daily warehouse operations including shipping, receiving, and inventory management
Coordinate inbound and outbound product flow (forklifts and trucks)
Maintain accurate inventory and ensure timely system updates and data entry
Communicate effectively with internal partners, drivers, and customer stakeholders
Ensure all key processes (safety, quality, and service) are clearly understood and followed
Support daily execution by remaining hands-on, including forklift operation as needed
Monitor site performance and ensure operational efficiency in a fast-paced environment
Maintain the overall condition and organization of the warehouse