Fulfillment Center Manager

ArticlePatterson, CA
Onsite

About The Position

As a Fulfillment Center Manager, you’ll be consistently overseeing the day-to-day operations of the warehouse and Drayage operations to ensure we create a “Remarkable Experiences” for our customers and our warehouse team. Patterson is at a turning point. We’re moving past simple growth and into a phase of true evolution. Because of that, we’re looking for a leader who sees the bigger picture. In this role, you aren’t just managing a facility; you’re overseeing the final, most important step of a customer’s journey. For us, a delivery isn’t just a box on a truck—it’s the centerpiece of someone’s home, and we need a leader who treats it with that level of significance. As we expand our footprint, we need your expertise to scale our operations without losing the soul of our culture. You’ll be the architect of our local growth, balancing the logistics of drayage and fulfillment with the mentorship of a rapidly growing team. We aren't just looking for someone to "run a building"; we’re looking for a partner to optimize our supply chain, drive efficiency, and ensure that every sofa that leaves our dock is a win for the customer. As Fulfillment Center Manager, you will have a high level of autonomy, we call it having an Ownership Mindset, where you’re trusted to solve problems to ensure a safe and great working environment for your teams, while putting the customer at the heart of how we work - Customer Obsession.

Requirements

  • 10+ years of leadership in high-volume Warehousing or Logistics. You’ve successfully navigated the complexities of managing 500k+ sq. ft. of space and teams of 30+ associates.
  • 10+ years of experience managing drivers and fleet equipment, with a rock-solid understanding of DOT regulations and compliance.
  • A proven track record in inventory control and process optimization. You don't just follow workflows; you refine them.
  • High proficiency with WMS (Warehouse Management Systems) and the Google/Microsoft Office suites to drive data-informed decisions.
  • Exceptional interpersonal skills. You’re as comfortable partnering with executive stakeholders as you are coaching your team on the floor.
  • You are highly organized, process-oriented, and possess the "entrepreneurial grit" to juggle multiple priorities during a major site expansion.
  • Professional fluency in English (written and verbal) to lead meetings, draft reports, and represent Article locally.
  • Possess a valid Driver’s License and Passport.
  • Willingness and ability to travel as needed to provide hands-on support across our regional network.
  • Flexibility with working hours to support our multi-shift operations.
  • You are legally authorized to work in the US.
  • Successful completion of a pre-employment drug & alcohol test and a criminal background check (Article participates in E-Verify).

Responsibilities

  • Scale our Largest Hub: Own the end-to-end operations for our largest fulfillment center, seamlessly integrating warehouse and drayage functions with an ownership mindset.
  • Architect a High-Performing Team: Lead the full talent lifecycle—recruiting, onboarding, and training—to build a world-class team from the ground up.
  • Develop Future Leaders: Directly manage and mentor a leadership tier of 3–6 Supervisors/Managers, focusing on robust succession planning and professional growth for a total team of 40+.
  • Drive Data-Backed Results: Monitor and report on complex KPIs across safety, customer experience, and productivity to ensure we are constantly "sharpening the saw."
  • Cross-Functional Collaboration: Partner with internal departments to launch new initiatives and resolve regional logistics challenges with speed and precision.
  • Champion Safety & Compliance: Foster a "Safety First" culture by ensuring strict adherence to local, state, and federal regulations, including vehicle and driver log oversight.
  • Operational Stewardship: Oversee regional procurement, vendor relationships, and labor management (including payroll and overtime) to ensure fiscal responsibility.
  • Problem Solve with Urgency: Investigate and act on safety or customer service bottlenecks to maintain the "Remarkable Experience" our customers expect.

Benefits

  • Medical, Dental, & Vision coverage
  • Life Insurance
  • Disability insurance
  • Vacation, Holidays & Sick/Wellness Days
  • 48 hours Sick/wellness (6 days, accrued annually)
  • 8 paid holidays + 1 Inclusion & Diversity day
  • 120 hours (3 weeks) paid vacation (accrued annually)
  • 4% 401K matched contribution
  • Paid maternity and parental leave
  • 45% Employee discount + 15 % family & friends discount
  • Cash bonus when Article hits its annual financial goals
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