Part Time - Fulfillment Associate - Flexible
About The Position
The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while maintaining clean, organized, and safe staging areas. The role provides customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates when needed. The associate operates powered equipment and maintains required certifications, follows safety requirements, supports inventory accuracy using the Orders App and SIMS processes, and partners with leadership to resolve short picks. The position also involves administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, as well as promptly reporting safety or theft concerns. Associates are expected to complete daily responsibilities with a customer-first mindset, strong communication, and teamwork; other duties may be assigned to meet business needs.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck is required; certification must be obtained if not already held.
Nice To Haves
- High school diploma or GED.
- Six months of retail experience.
- Six months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
- Six months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Choose high-quality items, validate orders, answer customer questions, and connect customers with the right associates when needed.
- Operate powered equipment and maintain required certification for a Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck, following all safety requirements.
- Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
- Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
- Promptly report safety or theft concerns.
- Complete daily job responsibilities with a customer-first mindset and strong communication and teamwork skills.
- Perform other duties as assigned to support business needs.
Benefits
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
- Flexible spending and health savings accounts.
- 401(k) retirement account with company match.
- Employee Assistance Program with concierge, work/life services, and no-cost counseling.
- Education support programs, including tuition assistance and trade skills scholarships.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Lowe's Associate Discount and broad discount platform.
- Other discretionary benefits, based on eligibility, including annual bonuses, enrollment in the Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
- Learning and development opportunities.
- Wellness programs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
