Part Time - Fulfillment Associate - Flexible

Lowe's Home Centers • Dickson, TN

10d

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the appropriate associates when needed.

The associate operates powered equipment and maintains the required certifications, follows safety requirements, supports inventory accuracy using the Orders App and SIMS compliance, and works with leadership to resolve short picks. Additional duties include audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks. The associate promptly reports safety or theft concerns and performs daily responsibilities with a customer-first mindset, strong communication, and teamwork. Other duties may be assigned to support business needs.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Required powered equipment certification for counterbalance forklift, order picker, and narrow aisle reach truck; certification must be obtained if not already held.

Nice To Haves

• High school diploma or GED.
• At least 6 months of retail experience.
• At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
• At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Keep staging areas clean, organized, and safe.
• Select high-quality items, validate orders, answer customer questions, and connect customers with the appropriate associates when needed.
• Operate powered equipment and maintain certification for counterbalance forklifts, order pickers, and narrow aisle reach trucks; follow safety requirements.
• Use the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
• Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
• Promptly report safety or theft concerns.
• Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork skills.
• Perform other duties as assigned to support business needs.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed