Fulfillment Associate

South Mountain Creamery•Middletown, MD
•Onsite

About The Position

The Fulfillment Teammate role provides flexible, hands-on coverage across order fulfillment, inventory receiving, warehouse dock activity, production support, site cleanliness, and waste management — moving to wherever the day's operational needs are greatest. This role is a floater in the best sense: capable of stepping into nearly any area of the warehouse and getting the work done right.

Requirements

  • Valid Drivers License

Nice To Haves

  • Previous warehouse/order fulfillment experience

Responsibilities

  • Pick, pack, and prepare customer orders for shipment, verifying accuracy, quantities, and packaging.
  • Support the Order Fulfillment and Milk Pulling teams by packing routes with 100% accuracy whenever called on.
  • Label, stage, and organize completed orders for driver pickup; assist with restocking and cycle counts as needed.
  • Receive, inspect, and verify inbound shipments against purchase orders and packing slips.
  • Label, store, and organize incoming materials, applying FIFO and quality checkpoints across all goods.
  • Identify and report discrepancies, damages, or shortages.
  • Provide relief coverage for the Warehouse Manager on receiving during absences or peak periods.
  • Assist with loading and unloading trucks; stage inbound and outbound materials for efficient flow using pallet jacks, hand trucks, or forklifts (once certified).
  • Maintain cleanliness of warehouse, production, dock, and outdoor areas, keeping workspaces clear of hazards.
  • Collect, separate, and dispose of trash and recyclables, following company and environmental waste-handling procedures.
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