Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc.•Rockledge, FL

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time. The role maintains clean, organized, and safe staging areas; provides excellent customer service by selecting quality items, validating orders, answering questions, and connecting customers with the appropriate associates; and supports inventory accuracy through the Orders App and SIMS compliance. The associate also completes administrative, maintenance, and readiness tasks, reports safety or theft concerns, and may perform other duties to support business needs.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

  • High school diploma or GED.
  • At least 6 months of retail experience.
  • At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
  • At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Choose high-quality items, validate orders, answer questions, and connect customers with appropriate associates.
  • Operate powered equipment and maintain required certification while following safety requirements.
  • Use the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
  • Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
  • Promptly report safety or theft concerns.
  • Complete daily responsibilities with a customer-first mindset and strong communication and teamwork.
  • Perform other duties as assigned to support business needs.
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