Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc.•Neosho, MO

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time. The role keeps staging areas clean, organized, and safe while delivering excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates. The associate operates powered equipment and maintains required certifications, supports inventory accuracy through the Orders App and SIMS compliance, and works with leadership to resolve short picks. The role also includes administrative, maintenance, and readiness tasks, such as audits, order follow-ups, and locker management, as well as promptly reporting safety or theft concerns. Associates are expected to complete daily responsibilities with a customer-first mindset, strong communication, and teamwork, and may be assigned other duties to support business needs.

Requirements

  • Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Six months of experience using common retail technology, such as smartphones and tablets.
  • Powered equipment certification for counterbalance forklift, order picker, and narrow aisle reach truck; certification must be obtained if not already held.

Nice To Haves

  • High school diploma or GED.
  • Six months of retail experience.
  • Six months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
  • Six months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Select high-quality items, validate orders, answer customer questions, and connect customers with the right associates when needed.
  • Operate powered equipment and maintain required certification for a counterbalance forklift, order picker, and narrow aisle reach truck while following safety requirements.
  • Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
  • Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
  • Promptly report safety or theft concerns.
  • Complete daily responsibilities with a customer-first mindset and strong communication and teamwork skills.
  • Perform other duties as assigned to support business needs.
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