Part Time - Fulfillment Associate - Flexible

Lowe's Home Centers•Mechanicsville, VA

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates when needed. The associate operates powered equipment and maintains required certifications, supports inventory accuracy, and completes administrative, maintenance, and readiness tasks. Other duties may be assigned to support business needs.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck is required; certification must be obtained if not already held.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, lawn and garden.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

Pick, stage, inspect, and fulfill customer orders accurately and on time.
Keep staging areas clean, organized, and safe.
Select high-quality items, validate orders, answer customer questions, and connect customers with the appropriate associates when needed.
Operate powered equipment and follow all safety requirements while maintaining required certifications.
Use the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
Promptly report safety or theft concerns.
Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork.
Perform other duties as assigned to support business needs.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and a broad discount platform.
Other discretionary benefits, based on eligibility, may include annual bonuses, enrollment in Lowe’s Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.
Learning and development opportunities.