Part Time - Fulfillment Associate - Flexible
About The Position
The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates when needed. The associate operates powered equipment and maintains required certifications while following safety requirements. The role also supports inventory accuracy through the Orders App and SIMS compliance, works with leadership to resolve short picks, and completes administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management. Safety or theft concerns must be reported promptly. Other duties may be assigned to support business needs.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Certification for a Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.
Nice To Haves
- High school diploma or GED.
- Six months of retail experience.
- Six months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
- Six months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Provide excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
- Operate powered equipment and maintain certification for a Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck while following safety requirements.
- Support inventory accuracy by using the Orders App and maintaining SIMS compliance.
- Partner with leadership to resolve short picks.
- Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
- Promptly report safety or theft concerns.
- Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork skills.
- Perform other duties as assigned to support the needs of the business.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
