Full Time - Fulfillment Associate - Day

Lowe's Companies, Inc.•Elyria, OH

12d

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the appropriate associates when needed. The associate operates powered equipment and maintains required certifications, follows safety requirements, supports inventory accuracy using the Orders App and SIMS compliance, and partners with leadership to resolve short picks. Additional work includes audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks. The associate promptly reports safety or theft concerns and may be assigned other duties to meet business needs.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Certification for counterbalance forklift, order picker, and narrow aisle reach truck; certification must be obtained if not already held.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

Pick, stage, inspect, and fulfill customer orders accurately and on time.
Keep staging areas clean, organized, and safe.
Provide excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
Operate powered equipment while maintaining certification and following safety requirements.
Support inventory accuracy using the Orders App and maintaining SIMS compliance.
Partner with leadership to resolve short picks.
Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
Promptly report safety or theft concerns.
Complete daily responsibilities with a customer-first mindset and strong communication and teamwork.
Perform other duties as assigned to support business needs.