Part Time - Fulfillment Associate - Flexible
About The Position
The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role delivers customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the appropriate associates. It also supports inventory accuracy and operational readiness through use of the Orders App, SIMS compliance, order follow-ups, audits, and locker management. The associate operates powered equipment while maintaining required certifications, follows safety requirements, reports safety or theft concerns, and may perform other duties based on business needs.
Requirements
- Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- Six months of experience using common retail technology, such as smartphones and tablets.
- Required powered equipment certifications: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certifications must be obtained if not already held.
Nice To Haves
- High school diploma or GED.
- Six months of retail experience.
- Six months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
- Six months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Choose high-quality items, validate orders, answer customer questions, and connect customers with the right associates when needed.
- Operate powered equipment and follow all safety requirements.
- Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
- Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
- Promptly report safety or theft concerns.
- Complete daily responsibilities with a customer-first mindset and strong communication and teamwork.
- Perform other duties as assigned to support business needs.
Benefits
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- 401(k) retirement account with company match.
- Employee Assistance Program with concierge, work/life services, and no-cost counseling.
- Education support programs, including tuition assistance and trade skills scholarships.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Lowe’s Associate Discount and broad discount platform.
- Other discretionary benefits based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards.
- Learning and development opportunities.
- Wellness programs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
