Full Time - Fulfillment Associate - Day

Lowe's Companies, Inc.•Clearwater, FL

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the appropriate associates when needed. The associate operates powered equipment and maintains required certifications, follows safety requirements, supports inventory accuracy using the Orders App and SIMS compliance, and partners with leadership to resolve short picks. The position also includes administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, as well as promptly reporting safety or theft concerns. Other duties may be assigned to support business needs.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Required powered equipment certification for counterbalance forklift, order picker, and narrow aisle reach truck; certification must be obtained if not already held.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials into or out of vehicles.

Responsibilities

Pick, stage, inspect, and fulfill customer orders accurately and on time.
Keep staging areas clean, organized, and safe.
Select high-quality items, validate orders, answer questions, and connect customers with the appropriate associates when needed.
Operate powered equipment and maintain certification for a counterbalance forklift, order picker, and narrow aisle reach truck; follow safety requirements.
Support inventory accuracy using the Orders App and maintaining SIMS compliance.
Partner with leadership to resolve short picks.
Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
Promptly report safety or theft concerns.
Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork skills.
Perform other duties as assigned to support business needs.