Part Time - Fulfillment Associate - Flexible

Lowe's Home Centers•Stow, OH

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the appropriate associates when needed. The associate operates powered equipment and maintains required certifications while following safety requirements. They support inventory accuracy through the Orders App and SIMS compliance, collaborate with leadership to resolve short picks, and complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management. Safety or theft concerns must be reported promptly. The role requires a customer-first mindset, communication, and teamwork, and may include other duties to support business needs.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Powered equipment certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

Pick, stage, inspect, and fulfill customer orders accurately and on time.
Keep staging areas clean, organized, and safe.
Select high-quality items, validate orders, answer customer questions, and connect customers with the appropriate associates when needed.
Operate powered equipment and maintain required certification while following safety requirements.
Use the Orders App and maintain SIMS compliance to support inventory accuracy.
Partner with leadership to resolve short picks.
Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
Promptly report safety or theft concerns.
Meet daily responsibilities with a customer-first mindset and strong communication and teamwork.
Perform other duties as assigned to support business needs.