Fulfillment Associate - Document Management and Processing

Wolters Kluwer•Ewing, NJ

6d•$32,600 - $54,650•Onsite

About The Position

The Fulfillment Associate role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits. As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You'll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in supply chain operations by supporting the team and learning foundational skills.

Requirements

Proficiency in using order entry software.
Ability to maintain accuracy in order processing.
Basic understanding of customer service principles.
Effective verbal and written communication skills.
Ability to manage time and prioritize tasks.
Willingness to work collaboratively with team members.
Understanding of inventory checks and reporting.
Ability to maintain and organize operational documents.
Reliable transportation to commute to the state office, as this role includes approximately one week per month of offsite work.

Responsibilities

Accurately enter orders into the system.
Perform order administration tasks.
Assist with preparing packages for shipment.
Coordinate with third-party vendors for order fulfillment.
Support inventory checks and report any discrepancies.
Maintain operational documents and records.
Assist in demand planning under supervision.
Ensure customer service standards are met.
Respond to basic customer inquiries.
Help with general administrative duties as needed.
For up to one week per month, work from the state offices to finish processing orders.