Part Time - Fulfillment Associate - Flexible

Lowe's Home Centers•Lewes, DE

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role delivers excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the appropriate associates when needed. The associate operates powered equipment and maintains required certifications while following safety requirements. The role also supports inventory accuracy through the Orders App, SIMS compliance, and coordination with leadership to resolve short picks. Additional administrative, maintenance, and readiness tasks include audits, order follow-ups, and locker management. Associates promptly report safety or theft concerns, work with a customer-first mindset, and may be assigned other duties to support business needs.

Requirements

Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
Six months of experience using common retail technology, such as smartphones and tablets.
Powered Equipment Certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

High school diploma or GED.
Six months of retail experience.
Six months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
Six months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.

Responsibilities

Pick, stage, inspect, and fulfill customer orders accurately and on time.
Keep staging areas clean, organized, and safe.
Select high-quality items, validate orders, answer customer questions, and connect customers with the appropriate associates when needed.
Operate powered equipment and maintain required certification while following safety requirements.
Support inventory accuracy by using the Orders App and maintaining SIMS compliance.
Partner with leadership to resolve short picks.
Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
Promptly report safety or theft concerns.
Complete daily responsibilities with a customer-first mindset and strong communication and teamwork.
Perform other duties as assigned to support business needs.