Part Time - Fulfillment Associate - Flexible

Lowe's Home Centers•Ogdensburg, NY

13h

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and directing customers to appropriate associates when needed. It also supports inventory accuracy, equipment safety, and store readiness through use of the Orders App, SIMS compliance, administrative tasks, audits, and order follow-ups. Associates may be assigned other duties based on business needs.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Required certification in Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

High school diploma or GED.
At least 6 months of retail experience.
At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

Pick, stage, inspect, and fulfill customer orders accurately and on time.
Keep staging areas clean, organized, and safe.
Select high-quality items and validate orders.
Answer customer questions and connect customers with the appropriate associates when needed.
Operate powered equipment and maintain required certifications while following safety requirements.
Use the Orders App, maintain SIMS compliance, and work with leadership to resolve short picks.
Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
Promptly report safety or theft concerns.
Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork.
Perform other duties as assigned to support business needs.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe's Associate Discount and broad discount platform.
Learning and development opportunities.
Other discretionary benefits based on eligibility, including annual bonuses, enrollment in the Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards.