Part Time - Fulfillment Associate - Flexible
About The Position
The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates when needed. The associate operates powered equipment and maintains the required certifications, follows safety requirements, and supports inventory accuracy using the Orders App and SIMS compliance practices. The role also includes partnering with leadership to resolve short picks and completing administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management. Associates promptly report safety or theft concerns, work with a customer-first mindset, and demonstrate strong communication and teamwork. Other duties may be assigned to support business needs.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Certification for counterbalance forklift, order picker, and narrow aisle reach truck is required; certification must be obtained if not already held.
Nice To Haves
- High school diploma or GED.
- At least 6 months of retail experience.
- At least 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
- At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Choose high-quality items, validate orders, answer customer questions, and connect customers with the right associates when needed.
- Operate powered equipment and maintain certification for a counterbalance forklift, order picker, and narrow aisle reach truck; follow safety requirements.
- Support inventory accuracy using the Orders App and maintaining SIMS compliance.
- Partner with leadership to resolve short picks.
- Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
- Promptly report safety or theft concerns.
- Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork skills.
- Perform other duties as assigned to support business needs.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
