Full Time - Fulfillment Associate - Opening

Lowe's Companies, Inc.•Tarentum, PA

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time. The role involves maintaining clean, organized, and safe staging areas; providing excellent customer service; and using powered equipment while following safety requirements. Associates support inventory accuracy through the Orders App and SIMS compliance, partner with leadership to address short picks, and complete administrative, maintenance, and readiness tasks. Other duties may be assigned to support business needs.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Certification in Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

  • High school diploma or GED.
  • At least 6 months of retail experience.
  • At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
  • At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials into or out of vehicles.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Select high-quality items, validate orders, answer customer questions, and connect customers with appropriate associates when needed.
  • Operate powered equipment and maintain required certifications while following safety requirements.
  • Use the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
  • Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
  • Promptly report safety or theft concerns.
  • Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork.
  • Perform other duties as assigned to support business needs.
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