Full Time - Fulfillment Associate - Day

Lowes • Dublin, OH

2d

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates when needed. The associate operates and maintains certification for powered equipment, supports inventory accuracy using the Orders App and SIMS compliance, and partners with leadership to resolve short picks. Administrative, maintenance, and readiness work may include audits, order follow-ups, and locker management. The associate promptly reports safety or theft concerns, demonstrates strong communication and teamwork, and may be assigned other duties to support business needs.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Powered equipment certification for a Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.

Nice To Haves

• High school diploma or GED.
• At least 6 months of retail experience.
• At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
• At least 6 months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Keep staging areas clean, organized, and safe.
• Select high-quality items, validate orders, answer customer questions, and connect customers with the right associates when needed.
• Operate powered equipment and maintain required certification, following all safety requirements.
• Use the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks, including audits, order follow-ups, and locker management.
• Promptly report safety or theft concerns.
• Complete daily responsibilities with a customer-first mindset and strong communication and teamwork.
• Perform other duties as assigned to support business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed