Part Time - Fulfillment Associate - Flexible
About The Position
The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides excellent customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates when needed. The associate operates powered equipment and maintains required certifications, follows safety requirements, supports inventory accuracy using the Orders App and SIMS compliance, and partners with leadership to resolve short picks. The position also includes administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, as well as promptly reporting safety or theft concerns. Other duties may be assigned to support business needs.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Powered Equipment Certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck; certification must be obtained if not already held.
Nice To Haves
- High school diploma or GED.
- At least 6 months of retail experience.
- At least 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, or lawn and garden.
- At least 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
Responsibilities
- Pick, stage, inspect, and fulfill customer orders accurately and on time.
- Keep staging areas clean, organized, and safe.
- Select high-quality items, validate orders, answer customer questions, and connect customers with the right associates when needed.
- Operate powered equipment and maintain certification for the equipment used.
- Follow all safety requirements.
- Support inventory accuracy using the Orders App and maintaining SIMS compliance.
- Partner with leadership to resolve short picks.
- Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
- Promptly report safety or theft concerns.
- Complete daily responsibilities with a customer-first mindset and strong communication and teamwork.
- Perform other duties as assigned to support business needs.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Lowe’s Associate Discount and broad discount platform
- Annual bonuses, based on eligibility
- Employee Stock Purchase Plan, based on eligibility
- Deferred compensation plan, based on eligibility
- Grant awards, based on eligibility
- Learning and development opportunities
- Wellness programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
