Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc.•Goose Creek, SC

About The Position

The Fulfillment Associate picks, stages, inspects, and fulfills customer orders accurately and on time while keeping staging areas clean, organized, and safe. The role provides customer service by selecting high-quality items, validating orders, answering questions, and connecting customers with appropriate associates when needed. It also involves operating certified powered equipment, supporting inventory accuracy, completing administrative and readiness tasks, and promptly reporting safety or theft concerns. Associates are expected to approach their responsibilities with a customer-first mindset and strong communication and teamwork skills. Other duties may be assigned to support business needs.

Requirements

  • Six months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • Six months of experience using common retail technology, such as smartphones and tablets.
  • Required certification for counterbalance forklift, order picker, and narrow aisle reach truck; certification must be obtained if not already held.

Nice To Haves

  • High school diploma or GED.
  • Six months of retail experience.
  • Six months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department, such as kitchen, plumbing, electrical, lawn and garden.
  • Six months of experience in any industry inspecting, carrying, loading, and unloading products or materials in or out of vehicles.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Select high-quality items, validate orders, answer customer questions, and connect customers with the appropriate associates when needed.
  • Operate powered equipment and maintain required certification while following safety requirements.
  • Use the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
  • Complete audits, order follow-ups, locker management, and other administrative, maintenance, and readiness tasks.
  • Promptly report safety or theft concerns.
  • Carry out daily responsibilities with a customer-first mindset and strong communication and teamwork.
  • Perform other duties as assigned to support business needs.
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