Fulfillment Associate - Document Management

Wolters Kluwer • Springfield, IL

4d • $25,200 - $42,300 • Onsite

About The Position

The Fulfillment Associate role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits. As a Fulfillment Associate - Document Management and Processing, you will be responsible for preparing, reviewing, and submitting corporate filings with the Illinois Secretary of State. This role ensures accuracy, compliance with state requirements, and timely processing of business entity documents. The Specialist serves as a subject‑matter expert on Illinois corporate statutes, franchise tax rules, and filing procedures, providing guidance to internal teams and customers. This position is ideal for someone who thrives in a detail‑oriented, deadline‑driven environment and enjoys navigating complex regulatory requirements.

Requirements

• 2+ years of experience in corporate filings, legal compliance, or a related field
• High school diploma required
• Excellent written and verbal communication skills
• Strong analytical and problem‑solving abilities
• High attention to detail and accuracy
• Proficiency with Microsoft Office (Word, Excel, Outlook) and data‑entry systems
• Ability to manage multiple deadlines in a fast‑paced environment
• Willingness to work overtime during peak periods
• The ability to work in the Springfield, IL office Monday - Friday. This is an in-office role

Nice To Haves

• Strong understanding of Illinois corporate statutes and Secretary of State procedures
• associate or bachelor’s degree a plus
• Experience with franchise tax calculations
• Familiarity with corporate service providers or legal support environments
• Ability to interpret state statutes and procedural guidelines
• Strong customer‑service orientation

Responsibilities

• Prepare, review, and submit Illinois corporate filings, including: Articles of Incorporation and Organization Amendments, mergers, conversions, and dissolutions, Annual Reports and franchise tax filings, Reinstatements and assumed name filings, BCA 14.30, 5.10, 13.15, and related forms.
• Ensure filings meet all statutory requirements and avoid rejections.
• Calculate Illinois franchise tax and penalties accurately.
• Monitor filing deadlines to maintain good standing for clients.
• Provide consultative guidance on Illinois filing requirements, turnaround times, and compliance obligations.
• Communicate filing status, issues, and resolutions clearly and professionally.
• Collaborate with internal teams (Fulfillment, SOP, Customer Service, Research) to resolve complex filing scenarios.
• Maintain accurate documentation and records of all filings.
• Identify process improvements to reduce rejections and increase efficiency.
• Stay current on Illinois legislative and procedural changes affecting business filings.
• Assist with training new team members on Illinois processes and best practices.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED