Seasonal Fulfillment and Receiving Support Associate, Tucson Mall
About The Position
As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, inventory accuracy, and a smooth customer experience. You receive, organize, tag, and restock merchandise; maintain the stockroom and sales floor; pick, pack, and retrieve orders; monitor alerts to complete Buy Online Pickup In-Store orders on time; and deliver orders curbside. You also greet customers, listen and respond to their needs, resolve issues, and support sales goals and store results. The role involves collaborating with colleagues, adapting to changing priorities, and helping prepare the store for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires availability for days, evenings, weekends, and holidays. Physical duties include talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role also involves using computers and other technology to perform job functions and process register transactions.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and restock merchandise.
- Maintain an organized stockroom and a shoppable sales floor, including recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Monitor alerts and complete Buy Online Pickup In-Store orders on time.
- Deliver orders to customers curbside with care.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Support sales goals and share Loyalty program benefits with customers.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Collaborate with colleagues and contribute to store and individual results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
