Seasonal Fulfillment and Receiving Support Associate, Bellevue Square

Macy's•Bellevue, WA

1d•$20 - $23•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time; and keeping the stockroom and sales floor running efficiently. The role also involves customer interactions, including greeting shoppers, resolving issues, and delivering orders curbside with care. Colleagues contribute to customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. The work combines fulfillment and receiving duties with customer service, selling, achieving goals, teamwork, and hospitality. Colleagues prepare for the day by reviewing goals and learning about products and promotions. They receive, tag, and organize merchandise; assist customers; recover sales floors and fitting rooms; update signs and pricing; restock merchandise; and support merchandise moves. They also complete orders and organize the stockroom to prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain an orderly stockroom.
Pick, pack, retrieve, and complete customer orders, including Buy Online Pickup In-Store orders, and monitor alerts to help ensure orders are ready on time.
Deliver orders curbside to customers.
Support store operations, inventory accuracy, and efficient stockroom and sales-floor operations.
Greet customers, listen to their needs, resolve issues, and provide helpful service.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share Loyalty program benefits, help customers complete their shopping experience, and thank them sincerely.
Review daily goals and learn about products and promotions.
Collaborate with colleagues and help prepare the store and stockroom for the next day.
Work toward sales goals and contribute to individual and store results.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice