Seasonal Fulfillment and Receiving Support Associate, Santa Anita

Macy's•Arcadia, CA

2d•Onsite

About The Position

As a Seasonal Fulfillment and Receiving colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts so Buy Online Pickup In-Store orders are ready on time. You also help keep the stockroom and sales floor running efficiently and assist customers through warm greetings, issue resolution, and careful curbside delivery. The role combines behind-the-scenes operational work with customer service and selling. You help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You contribute to daily sales goals, share loyalty program benefits, and work collaboratively to support customers, colleagues, and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
Ability to work independently and contribute to team dynamics.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, organize, and move merchandise; maintain an organized stockroom.
Pick, pack, and complete customer orders, retrieve them from back-of-house storage, and deliver them curbside.
Monitor alerts and help ensure Buy Online Pickup In-Store orders are completed on time.
Greet customers, listen to their needs, resolve issues, and provide helpful, timely service.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits, support sales goals, and help customers complete their shopping experience.
Wrap up daily work by organizing the stockroom, completing orders, and preparing the team for the next day.
Collaborate with colleagues and contribute to operational excellence and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.