Seasonal Fulfillment and Receiving Support Associate, Bridgewater Commons

Macy's•Bridgewater Township, NJ

4h•$16 - $20•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, delivering orders curbside, monitoring alerts to ensure Buy Online Pickup In-Store (BOPS) orders are completed on time, and keeping the stockroom and sales floor running efficiently. The role also includes customer interactions, such as greeting shoppers, resolving issues, and carefully delivering curbside orders. Colleagues contribute to customer satisfaction and store performance through attention to detail, teamwork, and operational excellence. The position emphasizes hospitality, selling, achieving goals, and creating positive customer experiences. Daily work may include reviewing goals and product or promotion information; receiving, tagging, and organizing merchandise; helping customers and fulfilling orders; recovering the sales floor and fitting rooms; updating signs and pricing; restocking and moving merchandise; sharing loyalty program benefits; and organizing the stockroom and completing orders at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain an organized stockroom.
Pick, pack, and retrieve customer orders from back-of-house storage.
Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
Deliver orders curbside to customers.
Greet customers, listen to their needs, resolve issues, and provide helpful service.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits and help customers complete their shopping experience.
Complete orders and organize the stockroom to support the next day’s operations.
Work collaboratively with colleagues to support customers and store operations.
Work toward daily sales goals and contribute to individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice