Seasonal Fulfillment and Receiving Support Associate, Lacantera

Macy's • San Antonio, TX

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, inventory accuracy, and a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to complete Buy Online Pickup In-Store (BOPS) orders on time and help keep the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and delivering orders with care.

Colleagues help prepare the store for the day, review goals and product promotions, receive merchandise, tag items, and organize the stockroom. They provide helpful customer interactions, fulfill orders accurately and on time, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They also share loyalty program benefits, organize the stockroom, complete orders, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, and retrieve customer orders from back-of-house storage, and deliver orders curbside.
• Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
• Help maintain inventory accuracy and efficient stockroom and sales-floor operations.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during store visits and curbside pickups.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits, help customers with their purchases, and thank them for shopping.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Collaborate with colleagues and contribute to sales goals and store results.

Benefits

• Competitive pay and benefits.
• Health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed